RESOLVED: PA5 doesn`t open any more (Nokia 5800XM)

Forum for questions, problems and sharing information regarding PathAway GPS 5 Express Edition for Symbian
Vieth
Posts: 2
Joined: Mon May 21, 2012 6:26 pm

RESOLVED: PA5 doesn`t open any more (Nokia 5800XM)

Postby Vieth » Mon May 21, 2012 7:06 pm

Hi Scott,
I`m rather helpless. Since a few days PA5, which has worked fine on my device(Nokia 5800XM)for about 10 months,suddenly doesn´t open no more. Though I uninstalled the application and reinstalled it twice (both on the device`s memory and the memory card)and executed a reset too, the problem remains the same. Precisely the app opens for a short moment of 1 or 2 seconds and then closes again.
I´ve checked the board, but haven´t seen anything similar to the problem mentioned above.
By the way, all other apps and programs installed on the device still work without any prblems.
Do you have any idea?

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Scott
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Postby Scott » Tue May 22, 2012 3:19 am

IF this ever happens, the first strategy should be to remove (or rename), the files with .pwf extension. These are in the C:\Data\PathAway folder.

They contain the preferences settings so they will be reset to the defaults and you'll need to re-enter your registration key.

Vieth
Posts: 2
Joined: Mon May 21, 2012 6:26 pm

Postby Vieth » Tue May 22, 2012 2:49 pm

Hi Scott, thanks for your immediate answer.
I followed your advice and removed those folders with .pwf extension. As you have described ,the settings were reset to the defaults. I entered my registration-key and the purchase was confirmed. The next step on my - so far - successfull way was the question, whether I would enable PWWebMaps. But having answered that, the program closed again without further notice or screen.
Can you help me once more?

Hi Scott,
I think I`ve got it now! It seems, that there were some older installation files colliding. After removing them (about 30MB more memory on C: !)and reinstalling the the program it works again. Puuuhh!
Thanks for you support.Providently I`ll carry the the registration key with me from now on ... javascript:emoticon(':wink:')

farrpau
Posts: 1
Joined: Sat Feb 09, 2013 3:38 am

Was having same problem

Postby farrpau » Sat Feb 09, 2013 3:58 am

Thanks for this info found and deleted the rougue files on the phone memory despite app being installed on memory card, also deleted the downloaded web maps folder (took a while) in case the problen was in their. seems to be working properly again.


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