Contact Us

Before contacting please read the following:

Technical Support

If you have a technical question or problem using our software? Try the PathAway Support Forum. Most answers to question can be found there. If you have information or experiences you'd like to share with others, then the PathAway Forum is place to do it. After checking the forum, if you think you have found a bug in the program please fill in the PathAway Bug Report.

Lost Registration key

If you have lost or forgotten your registration key then lookup your registration key here. This utility will search our orders database for your purchase order and will email your registration key to you. If you have purchased from another site, then please fill in the contact form and we will look it up for you. If the registration key lookup does not work for you, then click here contact us to retreive your key for you.

Registration key does not work, did not receive a registration key, or other registration key problems

If you just purchased, and your registration key does not work, or you didn't receive one, or you have some other registration key problem, please click here and we'll help you resolve it.

Changed (or reset) device and registration key no longer works

If you have switched devices and your new Owner name or UID no longer matches the name you originally purchased with, you may be entitled to a replacement registration key. Click here to send us all the information required in order to provide a new key.

All other queries, please fill in the form below

To contact us directly for questions, suggestions, problems or technical support please fill in the form below. A support person will be pleased to assist you. While we will endeaver to reply to you as soon as possible, please note, due to our backlog of work and requests, the reply time may be up to 48 hours or more.